New Farm Confectionery
Chai Caramel 100g
Our Chai Caramel is a warming twist on a classic, infused with a gentle blend of spices for those who love their sweets with a little depth. Rich, buttery, and softly spiced, it's comfort wrapped in caramel.
- Lovingly made in Brisbane by our skilled chefs
- Great for gifting, sharing, or savouring on your own
- Free, fast shipping Australia-wide on orders over $60
Soft and handmade, our caramels may settle into their own shapes. Perfectly imperfect and just as delicious.
Pickup available at Newstead Retail Store
Usually ready in 24 hours
Product information
Most of our products are naturally gluten free. This means we do not use ingredients that contain gluten whilst producing these items. Please be aware that we also make products that do contain gluten. These products are made in the same premises. The utmost care is taken when producing and packaging our goods to avoid cross contamination. But please be aware that we are not a "no crumbs" premises. We also offer both dairy free and vegan options. All types of nuts are used in our kitchens.
Shipping Information
Domestic Orders (Australia Only)
We ship our handcrafted confectionery Australia-wide.
Shipping Rates:
-
Orders up to $50
$9.90 shipping -
Orders $50–$60
$5 shipping -
Orders over $60
Free shipping
Dispatch & Delivery:
Orders are dispatched within 3–5 business days. Each order is carefully packed with ice to help ensure it arrives in perfect condition.
Please note: We do not courier on Fridays to avoid parcels sitting in depots over the weekend where heat damage may occur.
While we do our best to protect your order, we are not responsible for loss or damage once your parcel has been delivered to the nominated address.
Store Pickup:
You’re welcome to pick up your order from our Newstead flagship store.
To request a specific collection date, please email: info@newfarmconfectionery.com.au
International Orders
We do not currently offer international shipping.
This includes all orders containing alcohol, which cannot be sent overseas under any circumstance.
If you have any questions about delivery or product availability, please reach out to us at info@newfarmconfectionery.com.au
Return to Sender (RTS) Policy – Reshipping Orders
When a parcel is returned to us due to an incorrect address, non-collection, or delivery refusal, we are charged shipping fees both for the original dispatch and the return.
If you'd like us to resend your order, we’re more than happy to do so, however, a flat rate $20 reshipping fee will apply to cover the additional postage costs.
How to Pay for Reshipping:
We’ll send you a secure payment link to cover the new shipping fee. Once paid, we’ll promptly dispatch your order again to the correct address.