Most of our products are naturally gluten free. This means we do not use ingredients that contain gluten whilst producing these items. Please be aware that we also make products that do contain gluten. These products are made in the same premises. The utmost care is taken when producing and packaging our goods to avoid cross contamination. But please be aware that we are not a "no crumbs" premises.
We also offer both dairy free and vegan options.
We ship all of our confectionery to anywhere in Australia (and overseas on application).
We offer free local delivery (within 10km radius of Newstead QLD 4006) Monday to Friday for all orders placed by 9am, over the value of $25. All other orders are dispatched via courier.
For couriers - our freight is free if you order over $100. All other orders freight is $15. It includes, when necessary, ice packs and other insulation in all of our packages. If you are not going to be home to accept your order, please leave an esky out, or instructions for the delivery driver to leave the goods in a cool area. Once the goods have been delivered, we cannot accept liability for any melted products. We also try to ship your goods by overnight courier when possible. Please note we do not ship our products (outside of the 10km radius of Newstead) on Thursdays or Fridays as the risk of them melting in a couriers warehouse over a weekend can be quite high.
Pick up from our flagship store in Newstead is also available. To advise us of a specific desired collection date, please email email@example.com with your request.
We do not accept returns for a change of mind, or unwanted product, but will always refund for an error that we have made, or a faulty product. Please contact us at firstname.lastname@example.org if you need to talk about a return.