FAQs

WHAT PAYMENT METHODS CAN I USE?
We offer so many different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as ApplePay and others.

ALLERGEN & DIETARY INFORMATION
   
Low Gluten
Most of our products are made with ingredients that are naturally gluten-free. Please be aware that these ingredients may have come from a supplier that uses products that contain gluten.  We also use gluten in some of our products. To avoid cross-contamination, the utmost care is taken when producing and packaging our goods. Please check individual products for further details.
   
Low Dairy
Some of our products are made with ingredients that are naturally dairy-free. Please be aware that these ingredients may have come from a supplier that uses products that contain dairy. We also use dairy in some of our products. To avoid cross-contamination, the utmost care is taken when producing and packaging our goods. Please check individual products for further details.
  
Vegan Friendly
Most of our products are made with ingredients that are naturally vegan-friendly. Please be aware that these ingredients may have come from a supplier that uses products that contain animal products.  We also use animal products in some of our products. To avoid cross-contamination, the utmost care is taken when producing and packaging our goods. Please check individual products for further details.

DELIVERY
Check out our Delivery Policy
 
 RETURNS
Check out our Returns Policy.

CAN I MAKE CHANGES TO MY ORDER?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information please email us at info@newfarmconfectionery.com.au and we will endeavour to fix. Please note that once the order has left our premises we cannot make any changes.