New Farm Confectionery
Gift Box
Want to make your order extra special? Add a gift box to your purchase, and we'll pack your items beautifully, ready for gifting! Based on your order, our team will select the perfect box size to fit your items just right.
- Handwritten card with a personalised message
- Thoughtfully packed by our team
- Perfect for any occasion
- Make your gift extra special
Simply add a gift box to your cart, and we’ll take care of the rest!
Pickup available at Newstead Retail Store
Usually ready in 24 hours
Product information
What you need to know
At New Farm Confectionery, we want everyone to enjoy our handmade sweets with confidence. While we take great care in our kitchen, it's important to understand how allergens may be present in our products.
Read our full Allergens page here.
Shipping Information
Domestic Orders (Australia Only)
We ship our handcrafted confectionery Australia-wide.
Shipping Rates:
-
Orders up to $50
$9.90 shipping -
Orders $50–$60
$5 shipping -
Orders over $60
Free shipping
Dispatch & Delivery:
Orders are dispatched within 3–5 business days. Each order is carefully packed with ice to help ensure it arrives in perfect condition.
Please note: We do not courier on Fridays to avoid parcels sitting in depots over the weekend where heat damage may occur.
While we do our best to protect your order, we are not responsible for loss or damage once your parcel has been delivered to the nominated address.
Store Pickup:
You’re welcome to pick up your order from our Newstead flagship store.
To request a specific collection date, please email: info@newfarmconfectionery.com.au
International Orders
We do not currently offer international shipping.
This includes all orders containing alcohol, which cannot be sent overseas under any circumstance.
If you have any questions about delivery or product availability, please reach out to us at info@newfarmconfectionery.com.au
Return to Sender (RTS) Policy – Reshipping Orders
When a parcel is returned to us due to an incorrect address, non-collection, or delivery refusal, we are charged shipping fees both for the original dispatch and the return.
If you'd like us to resend your order, we’re more than happy to do so, however, a flat rate $20 reshipping fee will apply to cover the additional postage costs.
How to Pay for Reshipping:
We’ll send you a secure payment link to cover the new shipping fee. Once paid, we’ll promptly dispatch your order again to the correct address.