WEBSITE TERMS OF USE
TRANSACTION CURRENCY
All transactions are processed in AUD.
SHIPPING AND DELIVERY POLICY
We deliver products Australia wide using Australia Post, however at this time we do NOT accept international deliveries through our website, please contact us at info@newfarmconfectionery.com.au to enquire about a special order.
REFUND POLICY
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund or exchange where goods are faulty, have been wrongly described or are different to the product purchased on the website.
GIFT CARDS
Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced. Not redeemable for cash. Cash will not be given for any unused balance. Purchases exceeding the available balance require the difference to be paid by other methods.
EOFY BONUS VOUCHER PROMOTION
Offer is available between 19 June 2024, and 11.59pm AEST Sunday 30 June, 2024. Purchase any digital gift voucher for $100 or more before 30 June and you’ll receive a bonus one valued at 20%. Your bonus 20% voucher will be emailed separately, please allow up to 3 business days to process.
Please double-check all details and recipient names before finalising your purchase as they cannot be altered once your purchase is complete. For general enquiries contact info@newfarmconfectionery.com.au
Gift vouchers are valid for use New Farm Confectionery's flagship store at 16 Waterloo Street, Newstead and at our online store. Please note that they cannot be used at our Brisbane Domestic Airport location.